Help desk
A person is behind this counter
Before you order or once it has arrived, write to us. Every message lands on our desk, and a person replies in 12 to 24 hours on weekdays.
support@bolnoshop.comMonday through Friday, 9:00 AM to 5:00 PM Eastern Time
-
Pick the right one first
Ask about measurements, materials or how much a container holds. We help you choose before you buy.
-
12 to 24 hours to a human reply
Someone from the shop reads your message and writes back on working days.
-
Tracked from our door to yours
A tracking code rides along with every order. Misplaced it? Share your order number and the desk digs it out.
-
Something off? Come to us first
Write to the desk with your order number and a photo. We would much rather untangle it together with you.