Contact information
At Bolno Shop, our customer support team is committed to making every step of your shopping experience as easy and hassle-free as possible.
Whether you have a question before ordering, need help with a purchase you've already made, want an update on shipping or tracking, or require assistance with a return or refund, we're always glad to steer you in the right direction.
How We Can Help
Our team is ready to assist with:
- Questions about products or availability;
- Order details and order status;
- Shipping, delivery, and tracking inquiries;
- Returns, exchanges, and refunds;
- Damaged, defective, or incorrect items;
- Updating order information where possible; and
- Any general questions about shopping at Bolno Shop.
Get in Touch
You can reach our customer support team by email at support@bolnoshop.com.
You can also send us a message through the contact form. If your message is about an existing order, kindly include your order number so we can help you more quickly.
Customer Service Hours
Monday to Friday: 9:00 AM to 5:00 PM Eastern Time
Most inquiries receive a reply within 12 to 24 hours. Messages sent outside our service hours are reviewed as soon as possible during our next business hours.
Thank you for shopping with Bolno Shop. We look forward to helping you.