Terms of service

Welcome to Bolno Shop. The following Terms of Service ("Terms") govern your access to and use of our website, online store, products, and related services (collectively, the "Services"). Throughout these Terms, "Bolno Shop," "we," "us," and "our" refer to Bolno Shop.

By visiting our website, buying a product, creating an account, or otherwise using our Services, you agree to these Terms along with any policies referenced or linked within them. If you do not agree with these Terms, please do not use the Services.

1. Online Store Terms

By using our Services, you confirm that you are legally able to enter into a binding agreement, or that you are using the Services with the permission and supervision required under applicable law.

Using our products or Services for any illegal, fraudulent, or unauthorized purpose is not allowed. The Services may also not be used in any way that breaches applicable federal, state, or local laws, or infringes the rights of any other person or entity.

2. Our Online Store

Shopify supplies the ecommerce platform that allows us to offer our products and Services to you, and hosts our online store.

From time to time, and subject to applicable law, we may update, modify, suspend, or discontinue parts of our Services. New features, products, or functionality may also be introduced occasionally, becoming part of the Services and potentially falling under these Terms.

3. Products and Product Information

We present our products and their descriptions, specifications, images, availability, and other details as accurately as we reasonably can. Please keep in mind that colors and other visual characteristics may appear differently depending on your device, display, and settings.

Product packaging, specifications, features, or other details may occasionally change. If you have questions about a product before buying, please get in touch.

All products remain subject to availability, and we reserve the right, subject to applicable law, to discontinue a product or restrict the quantities available for purchase.

4. Prices and Payments

Unless stated otherwise, all prices on our store are shown in U.S. dollars.

Prices, promotions, and product availability may change from time to time. The price shown when you submit your order will generally apply to your purchase, subject to correction of genuine errors and applicable law.

Any applicable taxes will be calculated and displayed at checkout as required.

When you submit payment information, you confirm that you are authorized to use the chosen payment method, and you authorize the charges connected with your purchase.

5. Orders and Acceptance

Submitting an order does not automatically mean we have accepted it. For legitimate reasons — such as a product being unavailable, suspected fraud, payment authorization issues, inaccurate product or pricing information, or other circumstances affecting our ability to fulfill the order — we reserve the right, subject to applicable law, to accept, reject, limit, or cancel an order.

If an order is canceled after payment has been collected, a refund will be issued to the original payment method.

When placing an order, you are responsible for providing accurate and complete billing, shipping, contact, and payment information. Keeping this information up to date allows us to process your transaction and stay in touch with you about your purchase.

6. Shipping and Delivery

Shipping is currently limited to the United States.

Free shipping applies to all orders.

Orders are generally processed within 1 to 2 business days, and standard delivery takes approximately 5 days after shipment. These are estimates and may be affected by circumstances beyond our reasonable control, such as carrier delays, severe weather, holidays, or other transportation disruptions.

Once your order ships, tracking information will be sent to the email address on your order.

You can find more details in our Shipping Policy

7. Returns, Exchanges, and Refunds

Under our Return and Refund Policy, eligible products may be returned within 30 days from the delivery date.

Eligible returns are free of charge, and a prepaid return shipping label is provided. All returned products must meet the applicable return conditions, including being unworn, unwashed, in their original packaging, and with original tags attached where applicable.

Once a returned item arrives at our warehouse, refunds for eligible returns are generally processed within approximately 5 to 7 business days.

Full requirements and instructions can be found in our Return and Refund Policy.

8. Order Cancellations

If you would like to cancel an order, please contact us as soon as possible. While we will make a reasonable effort to honor your request, cancellation cannot be guaranteed once an order has entered processing or shipped.

Where cancellation is no longer possible, an eligible product may be returned after delivery in line with our Return and Refund Policy.

9. Promotions and Discounts

We may run promotions, discounts, promo codes, or other special offers from time to time. Such offers may come with their own eligibility requirements, expiration dates, exclusions, purchase requirements, or other conditions disclosed with the promotion.

Promotional offers carry no cash value and may not be combined with other offers unless stated otherwise. We reserve the right to modify or end promotions as permitted by applicable law.

10. Accuracy of Information

We aim to keep information accurate and up to date, but our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other details.

Where appropriate, we may correct errors, inaccuracies, or omissions and update information, subject to applicable law and any obligations relating to orders already placed.

11. Prohibited Uses

You may not use the website or Services for:

Engaging in unlawful, fraudulent, deceptive, abusive, or malicious activity;
Violating the intellectual property, privacy, publicity, or other legal rights of another person or entity;
Submitting false, misleading, or fraudulent information;
Transmitting malware, viruses, malicious code, or other harmful technologies;
Attempting to gain unauthorized access to our systems, accounts, networks, or data;
Interfering with or disrupting the security, operation, or functionality of the Services;
Collecting or tracking personal information about others in violation of applicable law;
Using automated means to access or exploit the Services in a way that places an unreasonable burden on our systems or bypasses reasonable access restrictions; or
Using the Services for any purpose prohibited by applicable law.

For violations of these Terms, access to the Services may be restricted or terminated, subject to applicable law.

12. Intellectual Property

Content available through our website — including text, graphics, logos, photographs, product presentations, design elements, and other materials — may be owned by or licensed to Bolno Shop and may be protected under applicable intellectual property laws.

Unless you have permission from the applicable rights holder, and except as permitted by applicable law or with appropriate authorization, protected content from our Services may not be reproduced, distributed, modified, published, commercially exploited, or otherwise used.

13. Third Party Services and Links

Features, tools, integrations, or links provided by third parties may be included within our Services. The terms, policies, and practices of those third parties govern their own websites and services.

We accept no responsibility for third party websites or services outside our ownership or control. We encourage you to review the applicable terms and privacy policies before using a third party service or providing it with information.

14. Reviews, Feedback, and Other Submissions

By voluntarily sending us reviews, suggestions, feedback, ideas, or other content, you confirm that you have the right to provide that content and that it does not breach applicable law or the rights of others.

To the extent permitted by applicable law, content you voluntarily submit is licensed to us on a non-exclusive, worldwide, royalty-free basis, allowing us to use, reproduce, display, and otherwise make use of it for purposes connected with operating, improving, or promoting our business and Services.

We may remove content that we reasonably believe is unlawful, fraudulent, abusive, misleading, infringing, or otherwise inappropriate for our Services.

15. Personal Information

Our Privacy Policy explains how personal information is collected and processed in connection with the Services.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will be uninterrupted, error-free, secure, or constantly available.

Nothing in these Terms excludes or limits any warranty, guarantee, or other right that cannot lawfully be excluded or limited under applicable law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, neither Bolno Shop nor its owners, affiliates, personnel, agents, contractors, or service providers will be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Services.

Liability is not excluded or limited under these Terms where doing so would be prohibited by applicable law. Your rights under applicable consumer protection laws remain unaffected.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Bolno Shop and its affiliates, personnel, agents, and service providers from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the Services, your material breach of these Terms, or your infringement of the rights of another person or entity.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, while the remaining provisions continue in full effect.

20. No Waiver

Our failure to enforce any provision of these Terms does not amount to a waiver of that provision or of our right to enforce it later.

21. Entire Agreement

Except where additional terms expressly apply, these Terms, together with the policies and other terms expressly incorporated by reference, form the entire agreement between you and Bolno Shop regarding your use of the Services.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal and regulatory requirements.

Updated Terms will be posted on this page whenever changes are made, and the "Last updated" date below may be revised. To the extent permitted by applicable law, your continued use of the Services after an update means the updated Terms will apply to you.

23. Governing Law

These Terms, and any disputes arising from or relating to them, will be governed by and interpreted under applicable laws, without limiting any mandatory consumer rights or protections that apply to you under federal or state law.